PREMIUM DJ TRUCK

1. BOOKING & PAYMENT

• A non-refundable advance payment of 50% is required to confirm any booking.
• Remaining balance must be paid in full before or on the event day.
• Payment can be made via UPI (GPay, PhonePe, Paytm, BHIM) or bank transfer.
• Prices quoted are valid for 7 days from the date of enquiry.
• Any additional services requested on the event day will be charged separately.
• Booking is confirmed only after advance payment is received and acknowledged by LK AUDIO.

2. CANCELLATION POLICY

• 30+ days before event: 50% of advance refunded (minus processing fees).
• 15-29 days before event: 25% of advance refunded.
• Less than 15 days: No refund on advance payment.
• Event day cancellation: Full advance forfeited. Balance not applicable.
• Cancellation must be communicated via WhatsApp or email with booking ID.
• No-show on event day without prior notice will be treated as event day cancellation.

3. REFUND POLICY

• Refunds will be processed within 7-10 business days to the original payment method.
• Processing fees and transaction charges are non-refundable.
• In case of event postponement (with valid reason), booking can be rescheduled once within 90 days at no extra charge.
• If LK AUDIO cancels due to unforeseen circumstances, 100% refund will be issued.
• Partial services delivered (e.g., setup done but event cancelled) are non-refundable.

4. EVENT TERMS & RESPONSIBILITIES

• LK AUDIO team will arrive 2-3 hours before the event for setup.
• Client must provide adequate power supply (minimum 5KW for standard setup, 10KW for full package).
• Venue access must be confirmed 24 hours before the event.
• Any damage to equipment due to client/guest negligence will be charged at replacement cost.
• Overtime beyond the agreed duration will be charged at ₹2,000/hour.
• Client is responsible for venue permissions and police permissions (if required).
• Client must ensure safe and secure working conditions for the LK AUDIO team.
• Any harassment or misbehavior towards the team will result in immediate service termination without refund.

5. EQUIPMENT & TRUCK USAGE

• DJ truck, sound systems, and lighting remain the property of LK AUDIO at all times.
• Client may not sub-lease, re-rent, or allow unauthorized use of any equipment.
• Equipment will be operated only by LK AUDIO trained personnel.
• Any technical issues during the event will be addressed on-site; no post-event adjustments.
• Generator fuel for backup power is included for up to 8 hours. Extended hours incur additional charges.

6. LIABILITY & DISCLAIMER

• LK AUDIO is not liable for power failures, venue issues, or weather conditions.
• Force majeure events (natural disasters, government restrictions, pandemics) allow rescheduling without penalty.
• LK AUDIO's total liability shall not exceed the total booking amount.
• LK AUDIO is not responsible for any injuries or accidents caused by crowd behavior.
• Client agrees to indemnify LK AUDIO against any claims arising from the event.

7. PRIVACY & DATA

• Client data (name, phone, email) will be used only for booking communication.
• Photos/videos taken at the event may be used by LK AUDIO for promotional purposes unless client opts out in writing.
• Client data will not be shared with third parties except as required by law.
• Client may request data deletion by contacting LK AUDIO after the event.

8. GOVERNING LAW & DISPUTES

• These terms are governed by the laws of India.
• Any disputes shall first be resolved through mutual discussion.
• If unresolved, disputes shall be subject to the jurisdiction of courts in Bhubaneswar, Odisha.
• Any legal proceedings must be initiated within 30 days of the event date.

Last updated: June 2026 · LK AUDIO, Odisha · For queries, contact +91 8018 5799 87